Managed Services

Don’t wait for issues to arise.

At Athens Micro, we believe that managing your technology should be proactive rather than reactive. Our Managed Services offer a transformative approach to handling your IT infrastructure.

Instead of waiting for issues to arise, our dedicated technicians proactively monitor, maintain, and protect every aspect of your technology, ensuring optimal performance and uninterrupted operations.

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What are Managed Services?

Managed Services are a paradigm shift in technology management for businesses. Rather than following the traditional break/fix approach, where you wait for your computers, servers, or network devices to break before fixing them, our technicians take a proactive approach. With managed services, we continuously monitor your IT infrastructure, promptly address any issues, and provide comprehensive support to keep your systems running smoothly.

The Benefits of Managed Services

Enhanced Network Security

Our Managed Services include robust cybersecurity measures to protect your network from threats, including cyberattacks, data breaches, and unauthorized access.
We employ proactive monitoring, regular security updates, and vulnerability assessments to ensure the integrity and confidentiality of your data.

Peak Performance and Increased Productivity

By proactively monitoring your systems, we identify and address any performance bottlenecks, software updates, or hardware upgrades needed to keep your technology running at its best.
With optimized systems, your staff can focus on their core tasks, leading to improved productivity and efficiency.

Prevention of Disruptions

Manage services enable us to detect and resolve potential issues before they escalate and disrupt your business operations.
We perform routine maintenance, backups, and system optimizations to prevent data loss, downtime, and productivity losses.

What to Expect

Proactive Support

Our dedicated team of technicians continuously monitors your technology, addressing issues promptly, and providing proactive support.

Expertise and Experience

We have a wealth of experience in managing diverse IT infrastructures, and our technicians bring extensive knowledge and skills to handle your specific needs.

Enhanced Security

Our comprehensive security measures ensure that your network and data remain protected against cyber threats.

Reliable Support

We provide 24/7 assistance and support whenever you need it, ensuring minimal downtime and maximum operational efficiency.

What our clients are saying

“The professionals at Athens Micro are always courteous, prompt, diligent, and knowledgeable. I have no doubts whatsoever that they are satisfying our needs with integrity and, in doing so, are nurturing our long business relationship.”
Marc M.Howell Rusk Dodson, Architects

“I have worked with Athens Micro for years as they continue to support the company I co-founded Peachtree Medical Billing. They are very knowledgeable, and responsive and have readily fixed any issues our servers had. They assisted in recommending new server equipment as ours aged and additional data storage options that would be best suited to our storage needs. I could not recommend them higher and look forward to continuing working with them.”
Louri R.Peachtree Medical Billing

“Athens Micro provides an excellent service for our business. They’ve assisted us with everything; server set-up, remote data monitoring & backup, cybersecurity, domain transfers, & new email implementations. Help desk/customer service is quick and competent. Highly recommend!”
David P.AF Business Solutions

“I have used Athens Micro for both my business and personal computer tech needs and am always blown away by their customer service and willingness to stick with a problem until it’s solved. They are super responsive and I generally can get help the same day without an appointment. I recommend them to everyone I know!”
Dara B.Epiphany

“Athens Micro is the best group of IT people I have ever worked with! They are responsive, knowledgeable, friendly, courteous, easy to work with, and provide solutions for all the issues that may arise regarding business technology. They provide remote support, on-site assistance, and emergency response after hours so they have you covered no matter what the need may be. I highly recommend Athens Micro for all your technology needs!!”
Vicki K.Bone Dry Roofing Company

“Athens Micro has been excellent at making sure we stay up and running. The techs that come out are extremely polite and always willing to help whenever they are asked questions! HIGHLY RECOMMEND”
Cameron C.American Pest Control

“Our company has been using Athens Micro for many years. They provide consistent service to a very demanding busy law office. We highly recommend Athens Micro for your IT needs.”
Shauna S.Law Office of Darrel Begnaud, LLC

“Athens Micro has been very attentive to our needs. Everyone we have worked with has been professional, fast, and very knowledgeable. They not only help us when we need it but also look out for future issues. Cannot recommend enough.”
Kelly S.McDonald & Manus Oral & Max. Surgery

“The Athens Micro staff is knowledgeable, professional, polite and timely with any requested computer help. I highly recommend them as technical services group for any company that needs regular software upgrades, server maintenance and new program installations.”
Miles M.C A Murren & Sons

“We have always had a good experience with Athens Micro. We are a small business and require cost-effective solutions in order to remain competitive. Athens Micro has always provided a solution to our computer problems.”
Joseph I.Precision Equipment Service of GA

“From the time we set up our office, Athens Micro has been there. From making sure everything was set up and functioning to our specifications, to ensuring that everything continues to run smoothly, Athens Micro allows us to focus on our mission. They allow our computers and connected devices to be tools rather than distractions. From the sales staff to the installation crew to tech support, they could not be more professional, and I could not recommend them more highly. Give them a call. You won’t be disappointed.”
J. Brian K.Chosen for Life

“Athens Micro has always been responsive when contacted about my computer issues– no matter the problem, small or large. They have the resources to get to the root cause of a problem, but my usual contact Jeremy is very skilled and rarely needs to refer my issue up a notch. Bravo!”
Jim H.Chalmers & Kubeck – South

“We have been using Athens Micro for several years now. They have taken our vet clinic to a level not usually appreciated in our industry, especially when we implemented it. By using a cloud based server maintained by Athens Micro, we can check client files on the go, at home and at the office. It has simplified things immensely. Our software was not ready for this transition when we first found Athens Micro. They helped the software company implement and work out the bugs and many times AMC is better at fixing bugs with the software than the company that wrote it. 24/7 service means just that. We call and within 30 minutes, even at 8am on Sunday, a technician is logging into our system and helping us out. I would highly recommend them to anyone!!”
Lois B.Countryside Veterinary Services

Proactive support for your business.

Experience the power of proactive technology management with Athens Micro Managed Services.

Contact us today to learn more about how our services can transform your IT infrastructure and streamline your business operations.