Your office computers and devices, as well as the network they run on, are without a doubt some of the most important tools you use every day to run your business. Because your IT network is at the core of your operations, communications, customer support, and digital assets, protecting your IT infrastructure is a fundamental responsibility. However, very few small businesses take the necessary steps to ensure that their IT systems run smoothly and efficiently.
You've probably heard the adage "An ounce of prevention is worth more than a pound of cure." When it comes to managing your IT systems, what type of maintenance strategy does your business adhere to?
There are two types of maintenance strategies employed by businesses: reactive maintenance and preventive maintenance. While both have pros and cons, a proactive approach is still the better way to keep your resources in the best working condition.
Reactive vs preventive maintenance
Reactive maintenance is an approach that can save money short-term but often ends up making you spend on IT expenses in the long run. Companies that rely solely on this type of strategy are simply waiting for a problem to happen, and in the event of an unexpected crisis, downtime can result in unproductive employees, missed deadlines, and reputational and financial loss, especially for small businesses.
Because no routine checks are performed, the cost of maintenance is effectively zero until systems fail. And while a quick fix could extend support, it will still be within the capacity and limits established for internal in-service operations. Eventually, when other problems arise, the list of maintenance tasks and costs will expand.
Preventive maintenance, on the other hand, is a proactive strategy that ensures regular upkeep on systems and applications, equipment, and business assets. This includes updates, patches, data backups, software upgrades, and network security. Preventive maintenance allows potential issues to be detected and remedied before they cause an outage and affect operations.
How can your business benefit from a preventive maintenance strategy?
- Decreased downtime – By having a maintenance schedule on hand, you will have better insight and information on when to run updates and anticipate potential issues without affecting business productivity and efficiency.
- Reduced costs – You will minimize the need for costly, large-scale repairs through regular and routine maintenance, as well as lessen data recovery costs by preventing network disasters.
- Mission-critical software remains protected – Scheduled backups and restoration are considered common network maintenance tasks and should be given high priority. With preventive maintenance, your core network components and devices are safeguarded.
- Longer equipment life – You can avoid expensive outages and associated replacement costs by keeping all equipment in top condition.
- Improved security – Keeping up to date means that your firewalls and security protocols are capable of warding off potential threats to your network.
Your business relies on an IT system that is expected to work without fault. Thanks to our team of experts, we can provide ongoing remote maintenance and support to measure and maximize the performance, reliability, and stability of your network. In essence, we will take care of the tactical and day-to-day maintenance of your network, so you can focus on running your business. Give us a call today to learn more about our IT consulting services.