Finding the right product for your business’s needs

Finding the right product for your business’s needs

Technology is the backbone of every successful business, irrespective of its size. Today, business professionals are constantly seeking out new tools and strategies to improve efficiency and help their teams collaborate more effectively. And as consumers build loyalty toward specific technology brands, business owners are jumping on new trends to stay competitive.

Your choices of hardware and software affect how you manage your team, boost their productivity, and get the most out of a project while saving money and time.

You may find it challenging to decide among the vastly available tools in the market, because making the wrong choice can result in additional problems.

What are some factors that could affect your decision?

Difference in size – Types of hardware and software licenses will vary depending on the size of your business. Smaller companies will typically require dynamic machines that can handle multiple jobs, while larger companies may need a variety of machines to deal with specialized tasks.

Varying compliance regulations – There are specialized regulations for industry types. For example, the healthcare sector must observe necessary measures to comply with the requirements set by the Health Insurance Portability and Accountability Act (HIPAA). Specific software designed to expedite HIPAA compliance can be essential for healthcare business owners.

Budget limitations – One of the most obvious reasons why not all companies utilize the same technology solutions is that available funding varies. You need to ask yourself if you can afford the solution you want without compromising your company budget, and if it can ultimately help you generate better ROI.

So how do you find the right technology for your business? To get the most out of your investments, consider these components when choosing technology solutions:

Evolving capabilities

As your company grows, so will your business needs. A cloud-based platform can help your business meet growing customer demands. Its features and functionality can be easily and seamlessly integrated with little to no disruption to operations. Additionally, your provider can manage regular system updates and ensure that the platform is running smoothly.

A rich user experience

Essentially, your customers are looking for plug-and-play applications they can easily use. The best way to achieve this is by implementing a type of cloud computing, like a software-as-a-service (SaaS) platform, which offers intuitive intelligence across various devices.

Small businesses like Neuro-Tec have found Athens Micro's Flat Fee IT service a great option for resoloving IT issues quickly. We make sure that a growing business like Neuro-Tec doesn’t fall behind IT trends or experience critical system disruptions.

Security

It's vital that you don't cut corners when assessing your cybersecurity budget. In addition, you must learn about the threat landscape and have an understanding of your most valuable digital assets, so you can determine how you can properly invest. Some businesses might want to protect their money, while others may need to put resources toward customer data protection.

Businesses like St. Mary's Health Care Systems Inc. have relied on Athens Micro to ensure HIPAA compliance for many years, covering the necessary assessment requirements such as security policies and analysis of vulnerabilities, risks, and system threats, including a plan for protecting Protected Health Information (PHI) no matter where it is.

Customer service

Customer relationship management (CRM) is considered a strong and efficient approach in maintaining and creating relationships with customers. Over the years, CRM software has evolved from a simple contact management system into a robust tool that helps manage sales, marketing, point-of-sale (PoS), and other types of operational data.

From a growth standpoint, CRM is geared toward finding leads, following up prospects, and nurturing them through the sales pipeline.

To avoid being intimidated by technology, you can start by clearly defining the processes that need to be improved, changed, or removed. Think about how the new technology will affect your bottom line. For starters, you can partner with us, and we’ll build you a custom technology infrastructure that meets your specific needs. Call us today, and let’s have a chat about improving your business technology.

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