Limited
- 24/7 Support
- Rapid-Response
- Multi-Channel Support
- Onsite When You Need Us
- Endpoint Security
- Backup and Disaster Recovery
- Set block of hours per month
*Virtual CIO Option
*Co-Managed Option
Basic
- 24/7 Support
- Rapid-Response
- Multi-Channel Support
- Onsite When You Need Us
- Endpoint Security
- Backup and Disaster Recovery
- Unlimited Support (not security related)
- 24/7/365 Network Management
- Enterprise-Style Helpdesk and Ticketing
- Transparent Network Documentation
- Vendor Liaison Assistance
- Network & Endpoint Security
*Virtual CIO Option
*Co-Managed Option
Secure
Everything in Basic, plus:
- Managed Endpoint Detection and Response (EDR) with 24/7 Security Operations Center (SOC)
- Security Awareness Training
- Dark Web Monitoring
- Email Security and Protection
- Cloud User Security
- Password Manager & Vault App
- Unlimited Security Incident Support
*Virtual CIO Option
*Co-Managed Option
Secure Plus
Everything in Secure, plus:
- Security Information and Event Management (SIEM)
- Multi-Factor Authentication
- Intrusion Detection System with 24×7 SOC Monitoring
- Microsoft Entra ID
- Cloud-based Endpoint Management
*Virtual CIO Option
*Co-Managed Option